There are literally hundreds of web conferencing providers available today. Some leaders in the marketplace include WebEx, Microsoft LiveMeeting, FreedomMeeting, and others. Below is a list of topics to be considered when selecting the solution for you.
Do I need web conferencing or video conferencing?
Be sure to look at the right solution as videoconferencing solutions are typically more expensive due to their complexity and bandwidth requirements. Web conferencing is a little simpler and consumes less bandwidth.
Will I need audioconferencing capabilities?
With the advent of groups such as www.confreecall.com and www.freeconferencecall.com, these services minimize the need for your provider to provide the service. The exception is that many offer tight integration of the numbers you get into the application.
Does the solution integrate or does it stand alone?
While many offer web based conferences, still many require a separate interface to set up the conference and join. You'll want to find an application that integrates with leading applications such as Microsoft Outlook. This will make setting up meetings a breeze.
Do I need to install software?
A big differentiator on many systems is their use of innovative software using the Java programming language. This will allow all web conference attendees to join without having to install software and you risk having to troubleshoot them when you should be presenting.
How much do I need to spend?
You must weigh the features you need versus those that the providers offer. Solutions range in price from $50 a month for 10 concurrent attendees into several thousands of dollars for advanced solutions with customization. many providers offer a free trial period. You shoudl select a couple and try the services to see their ease of implementation and use.
What's the difference between desktop sharing and application sharing?
While some web conferencing providers tout the capability to do desktop sharing, you'll want the capability to do application sharing. This allows you to selective share an application of several rather than having all attendees see your screensaver as well as all of those games on your desktop and the e-mail from your friend with the questionable image attached.
For additional resources, please check out the following web conferencing resources:
Thinkofit Web Conferencing Guide
Web-Based Conferencing Services
Wikipedia - Web Conferencing
